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Last Updated on May 7, 2025 by Jacques Wong, B.Sc.

The Insurance Council of BC has important updates for aspiring Level 3 general insurance agents in British Columbia. To ensure agents are equipped with the necessary skills to supervise effectively, there is a new course you have to take before getting your Level 3 agent qualification.

Introducing the Supervision Course for General Insurance Agents

The Insurance Council has launched a brand new online course specifically designed for Level 3 general insurance agents. This course delves into the critical roles and responsibilities of both supervisors and supervisees, covering topics such as:

  • Supervisor and Supervisee Conduct Requirements: Understand the essential ethical and professional standards expected of both parties.
  • Supervision Duties and Expectations: Learn about the specific duties and expectations involved in effective supervision.
  • Considerations for Effective Supervision: Explore practical tips and best practices for fostering a positive and productive supervisory relationship.

What This Means for Level 3 Agent Qualification

The successful completion of this Supervision Course for General Insurance Agents fulfills one of the key prerequisites for obtaining your Level 3 general insurance agent license in British Columbia. So there are now 2 course that need to be completed: CAIB 4 and this new Supervision Course.

Important Dates and Information for Level 3 Agent Qualification

Previously, the Insurance Brokers Association of BC (IBABC) offered the “Duties & Responsibilities for Level 3 Agents and Nominees in British Columbia” seminar as a prerequisite. This new course is intended to replace the previous one but, there’s a transition period in place:

  • Until September 30, 2024: You can still qualify for your Level 3 license by completing either the new Insurance Council course or the IBABC seminar.
  • After September 30, 2024: The Insurance Council’s Supervision Course for General Insurance Agents will be the exclusive prerequisite course required for Level 3 licensure.

Already Completed the IBABC Course?

If you’ve already taken the IBABC seminar towards your Level 3 agent qualification, there’s no need to worry. To ensure it counts as a prerequisite, you’ll need to submit a complete license application by September 30, 2024.

Stay Ahead of the Curve: Understand Level 3 Agent Qualification

By taking advantage of this new course, you can ensure you meet the latest licensing requirements and gain valuable knowledge to become a more effective supervisor.

To register, simply log in to your online portal and pay a registration fee of $100. Additional details about this new course for General Insurance Level 3 license applicants can also be found on the Supervision Course for General Insurance Agent course page of their website.

To learn more about how to best deliver high-quality services to your clients, you might also be interested in our Fair Customer Treatment accredited CE course.

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Jacques Wong is an award-winning licensed insurance broker with over 15 years of combined experience in education and the insurance industry. His passion for simplifying complex topics began during his extensive teaching career, which equipped him with effective communication strategies.

Jacques' expertise is recognized in the industry. He was awarded academic excellence by the Insurance Council for achieving the highest provincial score (97%) on his CAIB* 3 exam in 2015 and again in 2019 with a remarkable 96% on his CAIB* 4 exam. Leveraging his educational background and proven study methods, Jacques has developed a unique approach to making insurance knowledge accessible for everyone.

Beyond his broking role, Jacques actively shares his expertise as a contributor to leading insurance publications, including Insuranceopedia, Apollo Cover (National MGA), Lime Insure, ReFrame Insurance, and Trusted Union. He has also delivered educational webinars for hundreds of insurance professionals, demonstrating his commitment to fostering industry knowledge.

Jacques Wong is the CEO and director of education at PNC Learning.

Jacques Wong, B.Sc.

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