Last Updated on May 7, 2025 by Jacques Wong, B.Sc.
The Insurance Council of BC has important updates for aspiring Level 3 general insurance agents in British Columbia. To ensure agents are equipped with the necessary skills to supervise effectively, there is a new course you have to take before getting your Level 3 agent qualification.

Introducing the Supervision Course for General Insurance Agents
The Insurance Council has launched a brand new online course specifically designed for Level 3 general insurance agents. This course delves into the critical roles and responsibilities of both supervisors and supervisees, covering topics such as:
- Supervisor and Supervisee Conduct Requirements: Understand the essential ethical and professional standards expected of both parties.
- Supervision Duties and Expectations: Learn about the specific duties and expectations involved in effective supervision.
- Considerations for Effective Supervision: Explore practical tips and best practices for fostering a positive and productive supervisory relationship.
What This Means for Level 3 Agent Qualification
The successful completion of this Supervision Course for General Insurance Agents fulfills one of the key prerequisites for obtaining your Level 3 general insurance agent license in British Columbia. So there are now 2 course that need to be completed: CAIB 4 and this new Supervision Course.
Important Dates and Information for Level 3 Agent Qualification
Previously, the Insurance Brokers Association of BC (IBABC) offered the “Duties & Responsibilities for Level 3 Agents and Nominees in British Columbia” seminar as a prerequisite. This new course is intended to replace the previous one but, there’s a transition period in place:
- Until September 30, 2024: You can still qualify for your Level 3 license by completing either the new Insurance Council course or the IBABC seminar.
- After September 30, 2024: The Insurance Council’s Supervision Course for General Insurance Agents will be the exclusive prerequisite course required for Level 3 licensure.
Already Completed the IBABC Course?
If you’ve already taken the IBABC seminar towards your Level 3 agent qualification, there’s no need to worry. To ensure it counts as a prerequisite, you’ll need to submit a complete license application by September 30, 2024.
Stay Ahead of the Curve: Understand Level 3 Agent Qualification
By taking advantage of this new course, you can ensure you meet the latest licensing requirements and gain valuable knowledge to become a more effective supervisor.
To register, simply log in to your online portal and pay a registration fee of $100. Additional details about this new course for General Insurance Level 3 license applicants can also be found on the Supervision Course for General Insurance Agent course page of their website.
To learn more about how to best deliver high-quality services to your clients, you might also be interested in our Fair Customer Treatment accredited CE course.
