September 18, 2023

Last Updated on September 18, 2023 by Jacques Wong, B.Sc.

Are you aspiring to become a certified insurance professional in Canada? If so, the Canadian Accredited Insurance Broker (CAIB) program is your ticket to success. In this article, we will walk you through the CAIB 1 exam registration process, ensuring that you understand the requirements and steps to kickstart your insurance career.

Understanding CAIB 1

CAIB 1, or Canadian Accredited Insurance Broker – Essential Skills, is the foundational level of the CAIB program. It is designed to equip aspiring insurance professionals with the the essential knowledge and skills required to succeed in the industry. Learn more about CAIB 1 Exam Registration in BC below.

CAIB 1 Exam Registration Process

Step 1 – Select Your Proctor

Selecting a proctor is the first step in registering for the CAIB 1 exam. A proctor is a person who supervises the examination and ensures that it is conducted fairly. Depending on your chosen exam delivery method, different proctor requirements apply:

  • IBABC’s Virtual Proctoring Service: If you opt for virtual proctoring, you won’t need to find a proctor separately. The proctoring service is seamlessly integrated into the exam registration process.
  • Educational Institution or Government Office: In some cases, you may choose to take the exam at an educational institution or government office. In such instances, only education professionals currently employed by accredited universities or colleges and government administrators are accepted as exam proctors.
  • Brokerage Office: If you prefer to take the exam at your brokerage office, an active Level 3 licensee at your office must proctor your exam.

Your selected proctor must complete the CAIB Exam Proctor Nomination & Policy Form and submit it for approval via email attachment (scanned PDF) at least three (3) business days before your chosen exam date. Contact details for submission can be found on the form.

Step 2 – Register for Your Online Exam

Once you’ve selected your proctor, you can proceed to register for your online CAIB 1 exam. This step is essential; you should complete it at least three (3) business days before your exam date.

You will receive an examination candidate code via email upon successful payment processing. This code is your key to accessing the exam platform and starting your examination on the scheduled date. Keep it safe!

Remember, your exam application will only be approved if both Step 1 and Step 2 are adequately fulfilled within the specified timeframe.

Deferring CAIB 1 Exam

Life can be unpredictable, and sometimes, you may need to defer your exam later. Here’s what you need to do:

  • Contact the exam location where you initially booked your exam and inform them that you want to change your exam date.
  • If your exam proctor changes, you must complete a new CAIB Exam Proctor Nomination & Policy Form and email the completed form to

Please note that a $75 deferral fee applies if your exam is less than 7 days away, and you will be sent a link for payment.

Cancelling an Exam

If, for any reason, you need to cancel your exam sitting, follow these steps:

  • Contact the exam location where you booked your exam and let them know that you want to cancel your exam sitting.
  • Send an email to to officially confirm your cancellation.

Similar to deferrals, a $75 cancellation fee is applicable if your exam is less than 7 days away, and you will be sent a link for payment. It’s essential to note that no refunds will be issued after 6 months from exam registration.


Registering for the CAIB 1 exam is your first step towards a rewarding career in the insurance industry. By studying CAIB 1, selecting a proctor, completing the registration process, and preparing diligently for the exam, you’re setting yourself up for success.

Jacques Wong is the CEO and Director of Education at PNC Learning. An award-winning licensed insurance broker with over 15 years of experience in both education and the insurance industry, Jacques is recognized for his expertise and effective communication strategies. He achieved the highest provincial scores on his CAIB* 3 and CAIB* 4 exams and contributes to leading insurance publications. Jacques is dedicated to making insurance knowledge accessible for everyone through his unique approach and online content.

Jacques Wong

 Jacques wong


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