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November 16, 2021

Last Updated on November 16, 2021 by Jacques Wong, B.Sc.

To get your LLQP license, you need to pass all 4 modules of the Life Licensing Qualification Program. One of those that people struggle with the most is the LLQP Ethics and Professional Practice Module.

2 Versions of LLQP Ethics

Depending on which Canadian province you want to be licensed in, you may need to take a different Ethics module.

Most provinces in Canada operated under a Common Law system based off the system of law used in England. Quebec is an exception which uses a system of law called the Civil Code based off the old French system.

If you want to get your life insurance license in Quebec, the other 3 modules are the same except for the Ethics module which must be designed specifically for Quebec’s legal system.

For all other provinces and territories of Canada, the LLQP Ethics module is the same.

Contents

The Ethics and Professional Practice module is designed to help students develop an ethical professional practice and understand the rules governing the life insurance sector. This section will go over applicable laws and regulations that you will need to follow in your work.

The goal is to make sure you understand the rules you need to follow and ensure the public is protected.

LLQP Ethics Exam Question

Here’s an sample LLQP Ethics exam question from the CISRO website:

Suzanne, a life insurance agent, has asked her assistant Rosy, who is not yet licensed, to
telephone people to schedule meetings with Suzanne to discuss their insurance needs. She
intends to contact people who attended the same school as she and Suzanne using an alumni directory. Suzanne has registered and subscribed to the National Do Not Call List (DNCL). What should Suzanne tell Rosy?

a) Calls to people with shared backgrounds are exempt from the DNCL.
b) As Suzanne has registered and subscribed to the DNCL, Rosy can solicit insurance from
anyone listed in the alumni directory.
c) Rosy should restrict her calls to businesses and schedule meetings with Suzanne to
discuss group insurance.
d) Rosy should email anyone she cannot reach by telephone offering meetings with
Suzanne to discuss their insurance needs; emails are exempt from DNCL.

Correct answer: c)


Explanations
Answer a: False. There is no exemption from the DNLC for calling people with shared
backgrounds. Rosy cannot call anyone on the list.
Answer b: False. Rosy is not yet licensed; she cannot solicit insurance.
Answer c: Correct answer. Calls to businesses are not prohibited.
Answer d: False. Canadian anti-spam legislation prohibits the sending of commercial
electronic messages if the sender does not first have the recipient’s consent.

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Jacques Wong is an award-winning licensed insurance broker with over 15 years of combined experience in education and the insurance industry. His passion for simplifying complex topics began during his extensive teaching career, which equipped him with effective communication strategies.

Jacques' expertise is recognized in the industry. He was awarded academic excellence by the Insurance Council for achieving the highest provincial score (97%) on his CAIB* 3 exam in 2015 and again in 2019 with a remarkable 96% on his CAIB* 4 exam. Leveraging his educational background and proven study methods, Jacques has developed a unique approach to making insurance knowledge accessible for everyone.

Beyond his broking role, Jacques actively shares his expertise as a contributor to leading insurance publications, including Insuranceopedia, Apollo Cover (National MGA), Lime Insure, ReFrame Insurance, and Trusted Union. He has also delivered educational webinars for hundreds of insurance professionals, demonstrating his commitment to fostering industry knowledge.

Jacques Wong is the CEO and director of education at PNC Learning.

Jacques Wong, B.Sc.

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