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Last Updated on July 16, 2025 by Jacques Wong, B.Sc.

There are 2 types of cancellations (ignoring flat rate), they are: pro rata and short rate.

1. A pro rata cancellation is a full refund of any unearned premiums. This amount is proportional to the amount of time remaining on the policy. For example, if an insured pays a premium of $12,000 for the year, but the policy is cancelled after 6 months on a pro-rata basis, the insurer returns $6000 to the insured—50% of the policy remaining means 50% of the premium is refunded.

2. A short rate cancellation is the same as a pro rata refund minus some administrative costs or minimum retained premium.

Pro rata cancellations are applied when the insurer cancels the policy. This usually happens because of some material change in circumstances and the insurer doesn’t feel comfortable staying on the policy. On the other hand, short rate cancellations are applied when the insured opts to cancel the policy mid-term.

Generally, there is no way to avoid a short rate cancellation and its associated penalties if you are opting to cancel the policy of your own volition. There are, however, some insurance companies, such as Intact Insurance, that will let you do a pro rata cancellation even when you opt to cancel.

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Jacques Wong is an award-winning licensed insurance broker with over 15 years of combined experience in education and the insurance industry. His passion for simplifying complex topics began during his extensive teaching career, which equipped him with effective communication strategies.

Jacques' expertise is recognized in the industry. He was awarded academic excellence by the Insurance Council for achieving the highest provincial score (97%) on his CAIB* 3 exam in 2015 and again in 2019 with a remarkable 96% on his CAIB* 4 exam. Leveraging his educational background and proven study methods, Jacques has developed a unique approach to making insurance knowledge accessible for everyone.

Beyond his broking role, Jacques actively shares his expertise as a contributor to leading insurance publications, including Insuranceopedia, Apollo Cover (National MGA), Lime Insure, ReFrame Insurance, and Trusted Union. He has also delivered educational webinars for hundreds of insurance professionals, demonstrating his commitment to fostering industry knowledge.

Jacques Wong is the CEO and director of education at PNC Learning.

Jacques Wong, B.Sc.

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